Click Connect to start an Unattended Support Session with the computer. If the "Power On" request was sent and successful, the Unattended Support Computer's status will change to " Online" with a Connect button (instead of the Power On button). If the "Successful" dialog appears, then wait a few moments and click Refresh at the bottom of the Unattended Support Computers list.Unsuccessful - If no other Unattended Support Computers within the target computer's network are online, the following message appears: "To power on, you must have another online unattended computer on the same network.".Note: Although the request was successfully sent, the computer may still not wake up if it does not meet all of the requirements listed above, or if you encounter another error.
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